Help Center
Frequently Asked Questions
Find answers faster with search, categories, and top questions.
What should I do if a page is slow or not loading?
Troubleshooting
Refresh the page, confirm your internet connection, and retry in a supported modern browser. If the issue continues, create a helpdesk ticket with module name, time, and screenshot.
Who can do this: All users.
Why is my data missing from a report?
Troubleshooting
Check date filters, status filters, and organization scope first. Then confirm records are saved in the source module.
Who can do this: All users with report access.
How do I report a bug or request support?
Troubleshooting
Go to Helpdesk -> Tickets -> Create Ticket and include steps to reproduce, expected result, and screenshots.
Who can do this: All users.
Still need help?
Chat with us on WhatsApp or request a demo — usually under 15 minutes during business hours.